Privacy Policy

Last updated: August 31, 2025

This privacy policy will explain how we (Survival English Vocabulary app team) use the personal data we collect from you when you use our app and website.

Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us

What data do we collect?

We collect the following data:

• Personal identification information (Name, Email address, and User IDs).
• Device or other IDs (unique device identifiers, the type of device, operating system, the IP address).
• App info and performance (Crash logs, Diagnostics).
• App activity (App interactions).

How do we collect your data?

You directly provide us with most of the data we collect. We collect data and process data when you:

• Use our app or view our website.
• Register online or make a purchase for any of our products or services.
• Voluntarily complete a customer survey, provide feedback or contact us via our app, our website or email.

How will we use your data?

We collects your data so that we can:

• Process your purchases and manage your account.
• Process your feedback and support questions.
• Respond to your questions about the app or in-app purchases.
• Offer refunds.
• Monitor and troubleshoot our app's errors.
• Monitor, troubleshoot and improve our app and cloud-based services the app depends on.
• Email you with special offers on other apps, products and services we think you might like.

How do we store your data?

We securely store your data at Google Cloud Services.

We will keep your data while the following activities are taking place, as well as for 3 years after these activities have ended:

• Your in-app subscriptions and purchases are active.
• Our app is installed on your device.
• We are processing your feedback, support questions or troubleshooting app's errors you reported.

Once this time period has expired, we will delete your data.

Marketing

We would like to send you by email information about products and services of ours that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click 'Unsubscribe' link in a marketing email.

What are your data protection rights?

We would like to make sure you are fully aware of all of your personal data protection rights. Every user is entitled to the following:

• The right to access - You have the right to request us for copies of your personal data. We may charge you a small fee for this service.
• The right to rectification - You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.
• The right to erasure - You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing - You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing - You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability - You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@linguichello.com

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

We use cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality - we use these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising - we uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. We sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other apps and websites

Our app or website contains links to other apps and websites. Our privacy policy applies only to our app and website, so if you click on a link to another app and website, you should read their privacy policy.

Changes to our privacy policy

We keep our privacy policy under regular review and place any updates on this web page. This privacy policy was last updated on 31 August 2025.

You are advised to review our privacy policy periodically for any changes. Changes to our privacy policy are effective when they are posted on this page.

How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@linguichello.com